Post copied from ABS recall. But this is how great they are!!!!
This is a lil Lengthy, but I'm well beyond pleased with "Philly Cycle Center".
I dropped my bike about 2 weeks ago hitting a sharp right turn, (gravel). Picked the bike up, brakes were mushy. Bled the brakes yesterday for an hour, trying to figure out what the problem is. So I thought it was the master cylinder. So This morning I dropped my bike off for the ABS. Hoping they would be forced to fix what ever was wrong with the brakes, (free under Recall). The bike was not ride able since I had no front brakes now.
So I drop the bike off at 9:00 am, no call, just a walk in right. Guy Lou say it'll be done by 1:30 pm. That shocked me as it was just a walk in no schedule.
So I leave, and get a call around 11:15 am. He says we had a problem with your brake lever, you need a new one. I said how much, he replies $15.00 I said no problem. I go in, walk to my bike and say let me check the brakes out. Extremely Tight. Now I can even press them past half way. When I dropped the bike off it was going all the way. So he explains to me, they took the entire front caliper apart, checks, re-adjust, bled the brakes, fix the bent brake Lever, and made sure it was perfect, and bled the rear brakes. Then flushed all the lines to make sure no air was in the line. He said he knew someone was messing with it. (Me)
Firm brakes all the way around. And he said, don't worry about labor price, it's all under the recall. Just pay for the brake lever. He said, we only Know how to do things Right.
And I already had the Ecu recall done. That literally too less then 15 minutes on a saturday morning. I left my house at 10AM was back in the house 10:30 am. Dealer is 3 miles (5-10 minutes) away.
Now that's Service!!!!!
is my dealer, and they took great care of me! So happy.