Dealers who Care & know what good customer service is about; are there any left? - Page 3 - Kawasaki Ninja 300 Forum
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post #21 of 51 (permalink) Old 09-07-2013, 09:41 PM
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Spdbrt sent that original dealer a picture of you standing next to your new bike and mark it a photo of my new bike. And still don't tell him where you got it


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post #22 of 51 (permalink) Old 09-08-2013, 12:26 AM
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Merced Powersports in Merced, California. Stan, the guy that runs the place is super old school and down to earth. I lived 106 miles away but bought my bike from him because he had the best price. I told him to hold it for me and he turned down some other guy who wanted my bike and offered to pay more than what I was. Very classy
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post #23 of 51 (permalink) Old 09-12-2013, 09:41 PM
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I'll throw this out there because they've been pretty much amazing, besides the ECU wait which I blame on Kawasaki US corporate and not them.

J & W Cycles out of Washington, Missouri is awesome.

http://www.jwcycles.com/

Got my SE for $4,850 out the door (minus TT&L because they apparently don't do that here in Missouri), just had my first service done and they charged me just a hair over $200 for the service and installing my frame sliders at the same time.

Thumbs up for them.
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post #24 of 51 (permalink) Old 09-12-2013, 11:07 PM
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Originally Posted by Seethed View Post
Got my SE for $4,850 out the door (minus TT&L because they apparently don't do that here in Missouri), just had my first service done and they charged me just a hair over $200 for the service and installing my frame sliders at the same time.

Thumbs up for them.
Holy geez, what goes into installing frame sliders?

Dave


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2013 Ninja 300 (stock for now)
2012 Audi S4 (grocery getter)
2007 Ducati 1098S (not stock)
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post #25 of 51 (permalink) Old 09-13-2013, 12:07 AM
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Holy geez, what goes into installing frame sliders?

Dave
$60 worth of labor, apparently.
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post #26 of 51 (permalink) Old 09-13-2013, 06:17 AM Thread Starter
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Motorcycle World in Townsville, North Qld, talk to Trent if you want a new Bike

www.motorcycleworld.net.au

if you need your bike serviced there, talk to their Head Mechanic, nickname "grub" & say G'day to their service manager Gary while there. Also say hello to "Wendy" in the service division she is good value as well.


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post #27 of 51 (permalink) Old 09-23-2013, 05:26 PM
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Philly Cycle Center

Post copied from ABS recall. But this is how great they are!!!!

This is a lil Lengthy, but I'm well beyond pleased with "Philly Cycle Center".

I dropped my bike about 2 weeks ago hitting a sharp right turn, (gravel). Picked the bike up, brakes were mushy. Bled the brakes yesterday for an hour, trying to figure out what the problem is. So I thought it was the master cylinder. So This morning I dropped my bike off for the ABS. Hoping they would be forced to fix what ever was wrong with the brakes, (free under Recall). The bike was not ride able since I had no front brakes now.

So I drop the bike off at 9:00 am, no call, just a walk in right. Guy Lou say it'll be done by 1:30 pm. That shocked me as it was just a walk in no schedule.
So I leave, and get a call around 11:15 am. He says we had a problem with your brake lever, you need a new one. I said how much, he replies $15.00 I said no problem. I go in, walk to my bike and say let me check the brakes out. Extremely Tight. Now I can even press them past half way. When I dropped the bike off it was going all the way. So he explains to me, they took the entire front caliper apart, checks, re-adjust, bled the brakes, fix the bent brake Lever, and made sure it was perfect, and bled the rear brakes. Then flushed all the lines to make sure no air was in the line. He said he knew someone was messing with it. (Me)

Firm brakes all the way around. And he said, don't worry about labor price, it's all under the recall. Just pay for the brake lever. He said, we only Know how to do things Right.
http://www.phillycycle.com/

And I already had the Ecu recall done. That literally too less then 15 minutes on a saturday morning. I left my house at 10AM was back in the house 10:30 am. Dealer is 3 miles (5-10 minutes) away.
Now that's Service!!!!!

PhillyCycleCenter http://www.phillycycle.com/ is my dealer, and they took great care of me! So happy.

Strategic Leaning beats higher CC's any day. Be content with what you have.[/COLOR] Modifications:
K&N air & oil Filter. Mobile 4T 10w40 oil Synthetic. 15T sprocket. 12 volt outlet with 1 amp usb port. EBC Brakes FA197HH (front only). ATE 706302 Original Super Blue Racing DOT 4 Brake Fluid.
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post #28 of 51 (permalink) Old 09-23-2013, 09:05 PM
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$60 worth of labor, apparently.
So your first service was $140?

My dealer finally got my tail fairing in that they cracked. Gave it to me, for free, as promised. Took it home. Now I have a spare. GN Gonzales in Baton Rouge. They didn't call me though, I stopped in while I was around and it was just sitting there.

Dave


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2012 Audi S4 (grocery getter)
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Last edited by ducati_dave; 09-23-2013 at 09:21 PM.
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post #29 of 51 (permalink) Old 09-24-2013, 02:25 AM
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Crazy Dogs Kawasaki, Burpengary QLD
www.crazydogs.com.au
07 3888 3188

The whole team are amazing. Helpful and fair and are all about the customers. Would send anyone I know their way.


Sent from Motorcycle.com Free App

Wouldn't take my bike anywhere else, these guys are the perfect example of how customer service should be.

Black Ninja 300 ABS - Dan Moto Slip on, RHOK "Tron" Rim Tape, Swingarm Sliders, Michelin Pilot Road4 120/160, Bar Ends, Progrip Tank Pad, Front Fender Mod, K&N filter, Snorkel delete, Led smoked integrated taillight, custom rear indicators, aftermarket shorty levers, national cycle sport luggage rack, SHAD39 top box.
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post #30 of 51 (permalink) Old 09-24-2013, 06:12 AM
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Island Powersports in Massapequa NY (Long Island)

www.islandpowersports.com


Manager Jim
Salesperson Danny

Modern and professional facility. They keep their word. Delivered new bike free of charge. Their OTD price could not be beat, believe me I tried.
There are plenty of dealers that were closer but the trip was worth it.

Last edited by ToNY97; 09-24-2013 at 05:44 PM.
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